The POST1.COM GAPPS FAQs

1. How do I delete mail from the server after a POP3 download?
2. How do I set up forwarding to another email address?
3. How do I configure my email client for POP3/IMAP?
4. Why does my account have the "mbox<X>" in it?
5. Can I sync my email/calendar to my mobile?
6. How do I change my password?
7. How do I change my name?

1. How do I delete mail from the server after a POP3 download?

Most people after setting up their favorite mail client to download mail via POP3, usually forget about deleting the mails they've downloaded from the server itself. What then happens, is that their mailbox goes over quota and they can't get mail anymore, then they complain to the sysadmin guy about it. Sysadmin guys hate complaints of these sorts - trust me I know.

Log in to the POST1.COM webmailer and just follow these steps if you're configuring a POP3 client to download your mail from the server, so that your mailbox doesn't get cluttered up.

1) Click on 'Settings' at the top right corner
2) Click on the 'Forwarding and POP/IMAP' tab
3) Under 'POP Download:' select from the drop downbox "Delete POST1.COM Mail's copy" *
4) Click on 'Save Changes' at the bottom of the page

* May say "Delete MBOX<X>.POST1.COM Mail's copy" depending on which MBOX you have been assigned to, where <X> is a number 1, 2, 3... eg: mbox1, mbox2, mbox3...


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2. How do I set up forwarding to another email address?

POST1.COM was originally a forwarding account, ie. mail sent to <username>@post1.com would be auto forwaded to another email account of the user's choosing. This function can be replicated by setting up the forwarding account appropriately once you log in the POST1.COM web mailer.

1) Click on 'Settings' at the top right corner
2) Click on the 'Forwarding and POP/IMAP' tab
3) Under 'Forwarding' select the radio button to "Forward a copy..." and fill in the address you want your POST1.COM mail forwarded to.
4) Select from the drop down box "delete POST1.COM Mail's copy" *
5) Click on 'Save Changes' at the bottom of the page

* May say "Delete MBOX<X>.POST1.COM Mail's copy" depending on which MBOX you have been assigned to, where <X> is a number 1, 2, 3... eg: mbox1, mbox2, mbox3...


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3. How do I configure my email client for POP3/IMAP?" * in it?

Downloading mails to your favourite client is all covered by GApps.

For POP3 users, refer to this link:
http://mail.google.com/support/bin/answer.py?hl=en&ctx=mail&answer=12103

For IMAP users, refer to this link:
http://mail.google.com/support/bin/answer.py?hl=en&ctx=mail&answer=75726

In all examples, when they mention your userid (username@your_domain.com) it means your FULL userid, including the domain, eg: username@post1.com, username@mbox1.post1.com, etc.

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4. Why does my account have the "mbox<X>" * in it?

Users are assigned to different domains so as circumvent the 50 user limit imposed on the GApps Standard Edition. This edition is free, so we won't complain.

Users don't have to worry about the "mbox" being in their email address. When mail is sent from the POST1.COM web mailer, your recepients will see the "From:" address with only the 'post1.com' domain. If your recepients are using a Microsoft based email client (eg: Outlook, Hotmail), they may see the words "on behalf of <username>@mbox<X>post1.com". Most other email clients won't display this.

If you're using a mail client, set your "From:" and "Reply-To:" address to <username>@post1.com. We will route your mail to the correct mbox domain for you.

* Where <X> is a number 1, 2, 3... eg: mbox1, mbox2, mbox3...
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5. Can I sync my email/calendar to my mobile?

The answer is simply 'yes'. Refer to the following link:
http://www.google.com/mobile/sync/

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6. How do I change my password?

Changing your password is pretty important, unless of course you don't mind your mails being read by some third party who might use the information they find against you or get you into trouble by using your email account for all sorts of nefarious deeds. Once you log in to the POST1.COM web mailer, just do the following.

1) Click on 'Settings' at the top right corner
2) Click on the 'Accounts' tab
3) Under 'Change Password:' click on the link in "Follow this link Change Password to reset your password"
4) A new browswer window will pop up where you can change your password.




Make sure you choose a STRONG password!

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7. How do I change my name?

For all of you with generic userids who ask the question "Why would I want the guy or gal I hook up with at the pub to know my real name?", this section is for you. You can change the name associated with your POST1.COM email account with a few simple steps once you log in to the POST1.COM web mailer.

1) Click on 'Settings' at the top right corner
2) Click on the 'Accounts' tab
3) Under 'Send mail as:' click on the link "edit info"
4) A new browswer window will pop up where you can change your name.
5) Click on 'Save Changes'


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